
The web hosting and support you receive after the completion of a web design project is often one of the most important parts of any engagement. Poor hosting and support services can produce frustrated website visitors, lost sales and damage to your brand. As part of our commitment to making every project a success throughout its entire lifecycle, Silverscape is heavily invested in maintaining a first-class hosting facility. Our partnership with suppliers of hosting equipment, network access and technical monitoring enable us to guarantee near 100% uptime and reliability. Most importantly, each of our hosting plans is uniquely configured for the specific needs and requirements of each website or interactive campaign. Unlike basic hosting providers or ISP’s, our hosting is not based on pre-determined allowed functionality, but customized to meet the needs of each project instead .
Silverscape’s in-house support services are designed to provide fast resolution for almost any technical issue that may arise. Our support team monitors the health and status of all hosted sites, and provides a single point of rapid response for our line of Common Goal® products. Additionally, as any maintenance issues may come up throughout the life cycle of your hosted project, our team can become a single point of contact for changes and updates.
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I am often reminded of some of the common questions that I hear – and some more that I...